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Reel LuLu Terms and Conditions

​Cancellations:

  • If the original date you had reserved is able to be filled by another charter party we will hold your deposit and apply it to a date that better suits you. If the original charter date remains open in the calendar (is not filled by another charter party) then the charter deposit is forfeited.

  • Cancellations caused by inclement weather, rough water, storm warnings, mechanical defect or any other conditions beyond the control of the captain will be rebooked on a future date agreeable to the charter party and the captain. The captain makes the final determination concerning the vessel’s departure. If rescheduling cannot be done due to time or other constraints the deposit will be refunded after the captain has agreed that a reschedule will not work.

  • There will be no refunds for partial trips.

  • The captain may cancel any charter without refund for any of the following reasons: Any member of the charter is intoxicated, under the influence of drugs, possessing any illegal drugs, acts in an unruly manner, poses a threat to safe operation of the vessel, or obstructs the captain and/or crew from their normal duties.

  • The captain has a “ZERO TOLERANCE POLICY” for illegal drugs including medical marijuana being carried onboard. All drugs will be reported to the appropriate authorities.

Payment:

  • Full balance must be paid prior to departure.

  • We accept Venmo, Zelle, cash, and check as alterative options of payment.

  • Paying by check must be received 12 business days prior to charter date.

  •  Booking online there is a Credit/Debit Card processing fee of 3%. 

Regulatory Compliance:

  • Reel LuLu Charters represents that it is in compliance with all applicable Coast Guard licensing, vessel equipment, lifesaving manning, and chemical testing regulations. In addition, the vessel is fully and properly insured.

​Fishing, Provisions, and Overview:

  • Catch and release of all unwanted fish is strongly recommended. All fish caught are the property of the charter customer. All Federal and State catch regulations will be enforced. Reel LuLu Charters will provide all the rods, reels, and offer fish cleaning for certain charters.

  • If fish cleaning service is requested, Reel LuLu will keep Heads and carcasses

  • All Shark charters are catch and release only!

  • We may tag specific species of sharks. Also gather data on their weight and length

​Photographs:

  • Reel LuLu Charters may use any and all videos and photographs taken on charters for advertising and on our websites and social media.

Other Useful Information

  • Dress for the occasion. Wear weather appropriate clothing, bring extra clothes if it is cold, or wear light colored clothing for extremely warm days. You may also wish to bring rain gear, cameras, hats, sunscreen, etc. as applicable. Please only wear rubber soled shoes aboard the boat. All food and drinks are to be brought by the charter customer unless otherwise arranged. Alcoholic beverages are permitted, in moderation. No Glass, No firearms, or No explosives will be allowed on board. No Exceptions. No Bananas!

Tackle Shop Return Policy​

  • All items purchased are final sale, thus we cannot offer returns, exchanges, or refunds for these items. This includes holiday sales, site-wide or product specific flash sales, and items purchased using sale codes. We will fix any mistakes made on behalf of the company. If the product you received is deemed defective your order is eligible for a return or exchange. We thank you for understanding this policy!

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